General Manager
Job Description
The General Manager (GM) is responsible for the overall leadership, strategic direction, and operational
efficiency of the company. The GM ensures financial sustainability, business growth, and customer
satisfaction while aligning all activities with the company’s business plan. Key responsibilities include
setting KPIs, driving profitability, managing partnerships, and overseeing the execution of business
strategies.
Duties and Responsibilities
- Strategic Leadership and Business Planning
- Develop, implement, and review the company’s annual business plan, budget, and long-term strategies
in collaboration with the Board Chairperson and Executive Management Team (EMT). - Establish and monitor key performance indicators (KPIs) for all departments to ensure operational
efficiency. - Identify and capitalize on business opportunities to maximize profitability and growth.
- Ensure timely execution of company programs/projects in line with set guidelines and timelines.
Financial and Operational Management
- Oversee financial performance, ensuring sustainability and cost-effective operations.
- Set competitive pricing strategies for company services/products.
- Approve and monitor budget plans, ensuring compliance with Board directives.
- Prepare and present monthly performance reports to the Board Chairperson.
- Sales, Marketing Business Development
- Define and supervise the sales and marketing strategy to drive revenue growth.
- Strengthen relationships with clients, partners, and stakeholders to enhance business positioning.
- Develop and document best practices for marketing and sales activities.
- Organize public workshops, seminars, and networking events to promote the company’s services.
- Partnerships and Stakeholder Engagement
- Establish and maintain strategic partnerships with government agencies, NGOs, and international
organizations. - Negotiate and finalize service contracts and agreements on behalf of the company.
- Foster collaboration with foreign partners to enhance business value and innovation.
- Team Leadership and Organizational Development
- Promote a culture of continuous learning and innovation through training and knowledge-sharing
initiatives. - Strengthen internal communication and cross-departmental coordination.
- Ensure staff competence and engagement through performance management and development
programs.
- Compliance and Governance
- Ensure all business activities comply with legal, regulatory, and company policies.
- Implement a monitoring system to track departmental performance and provide periodic reports.
Qualifications
- Bachelor’s degree in Business Administration, Management, or related field (MBA preferred).
- Minimum 5 years in senior management, with a proven track record in strategic planning,
financial management, and business growth. - Strong leadership and decision-making abilities.
- Excellent financial and operational acumen.
- Exceptional communication, negotiation, and stakeholder management skills.
- Proficiency in business analytics and performance metrics.
How to Apply
Submit your CV only using this link
