Customer Support

Marketing
Addis Ababa
August 29, 2025
Full Time
Application deadline closed.

Job Description

Ethio Impact Consulting PLC is seeking a Customer Support on behalf of a private company.

Under the supervision of the Unit Leader, greets assists, entertains and follows up on customers as well as the activities of the showroom of the respective unit. Arrangement and tiding up of displays. Reports on these issues, on a regular basis to the Unit Leader verbally or in writing.

Duties and Responsibilities

  • Have thorough knowledge of stock.
  • Has to have a thorough knowledge of the products to be sold as well as the availability and price.
  • During invoicing feeds the right details and code/s of the item/s sold, Customer Name and Tax
  • Identification Number (TIN), if applicable. If it is a company and TIN is not available, then the customer has to formally write a letter confirming nonexistence of TIN.
  • Prepares/ Issues and follows – up on Proforma Invoices. First and for most to check the availability of stock and then feeds the right details and code/s of the item/s that are offered to customers within the unit. Feedback of customers shall be communicated to the respective Unit Leader.
  • After informing the sales coordinator or unit leader can serve stock at store for customer to l week..
    Issues Cash Invoices after checking availability and confirming delivery schedule for timely deliveries of the goods and services to the intended customer .
  • Issues Preparation Slips and gets it checked by the respective Unit Leader before passing it to the Technical Section and Stores Division.
  • Files invoices and slips, keeping it’s sequential order along with their attachments if applicable.
    Arranges and follows up on delivery and appointments given to customers with the respective Unit
  • Ensures all documents in hand are in safe place.
  • Performs other related duties requested by superiors and/ or higher officials.
  • Making sure the work area is tidy and presentable.

Requirements

  • level IV/diploma in Marketing or Management.
  • Minimum 0 year experience in a related fields. .
  • Female candidates are highly encouraged to apply for this position.

    How To Apply

  • Submit your CV using Only this link

APPLY HERE

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