Digital and Fintech Service Manager
Job Description
Digital and Fintech service manager will be responsible for driving our company’s work stream on digital
finance which will cut across the company’s partnerships with financial service providers, policy and
regulators, and key financial infrastructure organizations enabling the operations of the financial system
for our customers .The incumbent will support the team and partners to conceptualize, design and
implement all the components of the Digital Finance Services.
Duties and Responsibilities
.Maintaining an understanding of technology advancements, evolutions and innovations taking place in DFS space to lead skills development process within our company and its partners;
.Act as contact person for all activities relating to DFS in our company
.Coordinate all our company’s initiatives related to DFS including the assistance to our partners to develop their DFS strategies through a business assessment of the challenges/needs/gaps, diagnosing the root problems and recommending an approach that can leverage on our company’s work
.Manage the engagement with financial sector stakeholders on DFS
. Manage execution of our company’s interventions and activities in DFS
.Work with Technical Team in the preparation of partnerships involving Digital Financial solutions including the co-development and presentation, of proposals to stakeholders.
.Manage initiatives on change management/capacity building as they relate to DFS.
. Guide staff on technical areas as needed.
.Develop a deep understanding of the channels, products and services that Financial Services Providers (FSPs) can apply to deliver digital financial services
. Help clients modernize their finance functions by consulting with internal and external teams to understand strategy and goals.
.Create strategies and blueprints that use machine learning to improve operations and refine processes (procure-to-pay, order-to-cash, record-to-report)
.Walk clients through digital transformations, help them find operational efficiencies and new revenue streams
.Find Cloud ERP and EV solutions for clients and share best practices across the industry
.Attract new business by creating thoughtful proposals and building strong client relationships
.Stay on top of current regulations, trends, and technologies influencing digital finance, analytics, and the CFO ecosystem
.Perform qualitative and/or quantitative analysis on the effectiveness of the initiatives and make recommendation to management
.Explore and evaluate new ideas and features to drive the experience and usage of digital and Fintech platforms and propose service enhancement in line with market best practices
.Manage and monitor the execution progress of new digital and Fintech initiatives and enhancements
.Liaise with different parties, including business units, IT Department, vendors, external parties or internal operation in both agile model and various stages of System Development Life Cycle
Job Requirements
Academic Qualification
.Master’s degree in informatics, ICT related field, economics, finance, or business administration or related field preferred plus training in a DFS related field or honors degree with demonstrated experience in DFS at the leadership level
Work Experience
.Minimum 5 years’ experience in banking sector with at least 3 years’ experience as supervisory role
.Knowledge of financial institution language and culture;
. Knowledge of fintech developments in Ethiopia
.Knowledge of the complexities of digital ecosystems, interoperability and fintech digital ecosystems;
.Good understanding in banking products and services
.Sound knowledge in digital and corporate banking processes, operations, procedures, rules and compliance requirements
Other Skills Requirements
.Ability to work independently and collaboratively with cross- functional teams
.Proven ability to manage multiple projects simultaneously
. Strong customer service and skills
.Good interpersonal, communication and presentation skills, able to communicate and share with colleagues and stakeholders
.Excellent problem-solving skills and the ability to address customer issues with patience and professionalism
How to Apply
Submit your CV only here
