Receptionist

Job Description

Ethio Impact Consulting PLC is seeking a Receptionist for one of our client.

The Receptionist is the first point of contact for visitors and callers. This role involves managing a variety of front-office duties, including answering phone calls, greeting visitors, scheduling appointments, and handling administrative tasks. The Receptionist plays a key role in ensuring smooth daily operations by offering excellent customer service and supporting other departments as needed.

Duties and Responsibilities:

• Front Desk Management: Greet and welcome guests and visitors as they arrive, ensuring a positive first impression.
• Call Management: Answer and direct phone calls in a polite and professional manner, taking messages when necessary.
• Scheduling: Manage appointment calendars, coordinate meetings, and ensure timely room bookings.
• Administrative Support: Perform administrative tasks such as filing, data entry, handling correspondence, and maintaining office supplies.
• Visitor Coordination: Register visitors, issue visitor badges, and inform relevant employees of their arrival.
• Mail Handling: Sort, receive, and distribute incoming and outgoing mail/packages.
• Office Organization: Maintain the cleanliness and organization of the reception area.
• Customer Service: Respond to inquiries and assist visitors with general information about the company.
• Record Keeping: Maintain and update records and databases as needed.
• Other Duties: Assist with special projects and other tasks as requested by management.

Requirements

• Education: A Bachelor’s degree in Business Administration, Marketing, Accounting, or related fields.
• Experience with email platforms such as Outlook, Gmail, or others; ability to prioritize and manage email communication effectively.
• Strong interpersonal skills with experience providing excellent customer service in a fast-paced environment.

How To Apply

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