Receptionist

Job Description

Ethio Impact Consulting PLC is seeking an Receptionist for one of our client.

The Receptionist is the first point of contact for visitors and callers. This role involves managing a variety of front-office duties, including answering phone calls, greeting visitors, scheduling appointments, and handling administrative tasks. The Receptionist plays a key role in ensuring smooth daily operations by offering excellent customer service and supporting other departments as needed.

Duties and Responsibilities:

• Front Desk Management: Greet and welcome guests and visitors as they arrive, ensuring a positive first impression.
• Call Management: Answer and direct phone calls in a polite and professional manner, taking messages when necessary.
• Scheduling: Manage appointment calendars, coordinate meetings, and ensure timely room bookings.
• Administrative Support: Perform administrative tasks such as filing, data entry, handling correspondence, and maintaining office supplies.
• Visitor Coordination: Register visitors, issue visitor badges, and inform relevant employees of their arrival.
• Mail Handling: Sort, receive, and distribute incoming and outgoing mail/packages.
• Office Organization: Maintain the cleanliness and organization of the reception area.
• Customer Service: Respond to inquiries and assist visitors with general information about the company.
• Record Keeping: Maintain and update records and databases as needed.
• Other Duties: Assist with special projects and other tasks as requested by management.

Requirements

• Education: A Bachelor’s degree in Business Administration, Marketing, Accounting, or related fields.
• Experience with email platforms such as Outlook, Gmail, or others; ability to prioritize and manage email communication effectively.
• Strong interpersonal skills with experience providing excellent customer service in a fast-paced environment.

How To Apply

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