Natnael Woldeab Nisrane
About Candidate
Location
Education
I graduated with a 3.62 GPA, consistently earning A's and A+'s on major assignments and final projects through dedicated studies
I graduated with high academic honors, maintaining a 3.93 GPA throughout my Post Graduate studies. My culminating academic achievement was an exemplary final thesis that demonstrated my strong research, writing, and analytical skills.
Work & Experience
Maintenance and support of computer systems and networks within the organizations. responsible for ensuring system functionality, providing user support, implementing basic security measures, troubleshooting issues, performing routine maintenance tasks, and assisting users with their technical needs.
Managed infrastructure environments including servers, networks, databases, and security Provided technical support, optimized performance, administered systems, databases, managed user access, performed backups and recovery, and system upgrades and deployments.
Provided support to resolve faults and requests, set up and maintained Microsoft Windows desktops, laptops, and mobile devices, and managed peripherals such as printers, copiers, scanners, and audio/visual equipment. I collaborated with partners to achieve Group outcomes, supported performance targets, and continuous improvement for ICT services. Additionally, advised on best practices, policies, and process improvement. I also developed relationships with staff to promote technology use