Natnael Woldeab Nisrane

IT support and system administrator
June 3, 1997

About Candidate

Location

Education

I
Information System 2019
Mekelle University

I graduated with a 3.62 GPA, consistently earning A's and A+'s on major assignments and final projects through dedicated studies

M
Master in Business Administration 2023
Yardstick International Collage

I graduated with high academic honors, maintaining a 3.93 GPA throughout my Post Graduate studies. My culminating academic achievement was an exemplary final thesis that demonstrated my strong research, writing, and analytical skills.

Work & Experience

S
System Administrator I Feb 2020 - Apr 2021
Addis Abebe Trade office

Maintenance and support of computer systems and networks within the organizations. responsible for ensuring system functionality, providing user support, implementing basic security measures, troubleshooting issues, performing routine maintenance tasks, and assisting users with their technical needs.

S
System Administrator II Feb 2020 - July,2023
Addis Abebe Trade office

Managed infrastructure environments including servers, networks, databases, and security Provided technical support, optimized performance, administered systems, databases, managed user access, performed backups and recovery, and system upgrades and deployments.

I
IT support Oct 2023 - present
Segon-marill international movers

Provided support to resolve faults and requests, set up and maintained Microsoft Windows desktops, laptops, and mobile devices, and managed peripherals such as printers, copiers, scanners, and audio/visual equipment. I collaborated with partners to achieve Group outcomes, supported performance targets, and continuous improvement for ICT services. Additionally, advised on best practices, policies, and process improvement. I also developed relationships with staff to promote technology use

Skills

Team work
89%
Communication
93%
Leadership
84%