Helen Gugsa

HR and Office Administrator
August 29, 2023

About Candidate

Location

Education

M
Masters of Business Administration – MBA 2022
St. Mary’s University
B
Bachelor of Science in Computer Science 2014
University of Gondar

Work & Experience

H
HR and Office Administrator March 2021 - Present
SGS Inspection, Certification and ICT Services PLC

Troubleshoot and resolve technical issues; change how a process, team, or task is organized to make it more efficient; oversee pending actions, files, and records; and supervise the work of junior staff. Supervising personal development, training, and support needs. Manage inventory levels, ensuring inventory changes are promptly and accurately recorded in internal supply chain systems. Maintaining absence and annual leave recording systems. Design and create data reports using charts, graphs, and tables to help executives in their decision-making. Prepare the necessary transport authorizations and monitor any disputes. Performing detailed analysis on inspection effectiveness and findings; summarized and presented findings to managers using data visualization tools. Supporting financial processes related to annual budgeting and cash flow forecasting. Store, organize, and share data on share points so that authorized persons access the information from anywhere. Execution of operational recruitment processes such as preparing and posting job ads to the portals, and screening candidates' resumes and job applications. Provide domestic and international travel arrangements and claims for staff members, external partners, and managers, including visas, airline tickets, hotel reservations, and vehicle rentals. Review and develop procurement strategy documents; analyze and develop procurement plans with cost-effective solutions; and ensure that the products and supplies meet quality standards. Create purchase orders and contract agreements, and ensure all documents are approved. Maintain and sort a list of suppliers, and keep procurement documents, records, and reports up-to-date. Provide essential details to potential clients.

A
Administrator and Assistant Accountant November 2019 - February 2021
Nafran Trading PLC

Ensures proper delivery of the procured materials to the warehouse, distributes stocks of office or other supplies according to unit needs, and facilitates physical counts Maintains inventory by checking shelves and reordering standard items as required Manage accounting tasks on Peachtree accounting software Assisting the organization’s HR and finance functions Providing business information using Excel functionality to gather, compile and analyze data Help to automate processes and develop quantitative business analytics Providing valued analysis and essential details to potential clients, and giving recommendations according to customer needs or preferences, which enables them to make decisions Recording sales (cash and credit consignment) and carrying out all related tasks in Peachtree accounting software, and ensuring VAT and associated returns are correct, Assisting in maintaining audits and controlling costs through accounting, tracking, and calling on bad debt accounts Implements purchase contracts that comply with company and government regulations, Create tools and analyze data that help with team efficiencies, scalability, and profitability Scheduling and planning meetings and conferences to streamline Support the supply and maintenance of communications (postal services, telephone, and internet services) Preparing communications, such as emails, invoices, reports, and other correspondence Creating and updating databases and records for financial information, personnel, and other data Organizing and maintaining financial records and tax preparation. Support the preparation and implementation of financial agreements, and related activities Purchased equipment, raw materials, parts, and supplies Creating and maintaining filing systems, both electronic and physical

O
Office Manager August 2016 - December 2018
Abinadab Engineering

Managed deadlines and workflow, and managed office efficiency by carrying out the planning and execution of layouts, equipment procurement, and office systems. Prepared project budgets, bid invitations, proposals, contracts, and invoices. Maintained HR systems and organized office operations and procedures Created presentations and other management-level reports Supervised and monitored the work of administrative staff Managed relationships with clients and suppliers, and submitted detailed reports that showcase revenue and expenses using visualization tools Designed database schema, create tables to store data, and perform data manipulation Participated in designing and developing relational databases for data collection to evaluate outcomes, and forecast trends and probabilities Upgraded hardware and software programs; and Performed data backup and recovery processes Dealt with correspondence, complaints, and queries Created and updated website content and implemented security protocols Maintained and monitored purchased agreements and developed a profitable purchasing strategy Handled issues in their area of expertise Delivered appropriate personnel actions and educational and training programs to ensure high-quality professional staff performance Attended meetings with senior management and resolved issues with systems and programs.

I
IT Officer and Administrative Assistant October 2014 - August 2016
Jonzo Import, Export and Manufacturing PLC

Provided support to warehouse staff with inventory management activities such as unpacking and shelving items and restocking merchandise. Performed all clerical functions, such as answering phone calls, filing documents, scheduling meetings, receiving visitors, arranging conference calls, and other office duties. Handled all senior managers’ requests and queries and provided general support Maintained information technology and computer systems and assisted the organization’s procurement projects in support of its strategy and plan. Managed the executive calendar and appointments and prioritized the most sensitive matters. Optimized website content and promotional messaging to achieve e-commerce conversion and sales goals. Conducted routine and non-routine analyses of raw materials and kept records and reports up-to-date. Prepared purchase orders, vouchers, miscellaneous procurement documents, and paperwork, including correspondence Submitted reports, and prepared proposals and presentations as needed. Cleaned and transformed massive data into useful and insightful information for specific teams. Provided technical and process user support functions and software training to staff. Reviewed vendor contracts and coordinated IT purchases (hardware, software, and services) to ensure the effective deployment of solutions aligned with user needs. Optimized execution of the supply chain balances inventory, supply orders, and schedule demand. Planned and developed competitive analyses for the brand and, as needed, various business units or products. Coordinated activities throughout the company to ensure efficiency and maintain compliance with company policies.

Skills

Written and Verbal Communication
99%
Problem Solving and Attention to detail
99%
Computer Literacy
99%
Planning and Organizing
99%
Time Management and Prioritization
99%
Analyzing and Reporting
95%