About Candidate

Location

Education

I
Information System 2017-2022
Mekelle university
M
Management 2018-2021
Sheba University College

Work & Experience

C
Customer Service Manager and system administrator 10/10/2022 - 30/06/2023
Vulero IT Solution

Build relationship with key employees among customers. Create plans to address clients business need. Advice clients on creating profitable processes. Schedule regular meetings with customer to ensure they are satisfied. Act as point if contact complaints and escalate issues as appropriate. Ensure both the compant and clients adhere to contact terms. Study competition to find new ways to retain customers. Sets sales and revenue target and wirk diligently to meet them. Collaborate with internal teams to address customers needs.

I
IT Department Team member 04/2022 - 05/2023
Oromia Tourism commission (OTC)

Developed user interfaces with modern JavaScript frameworks, HTML5 and CSS3. Collaborated with project managers and development team to brainstorm new ideas. Took detailed notes during team meetings and disseminated to staff members. Pitched feature improvements to developer team for use in applications. Prioritized and problem-solved several tasks concurrently with minimum supervision. Adapted quickly to constantly changing, deadline-driven environment Web site and Application development.

Skills

Microsoft office
100%
Basic Computer Skill
80%
Database
85%
Typing
100%
Work with ERP system
100%
Independent and work under pressure
100%
Exellent Time management
100%
Interpersonal Communication
100%
Energetic and Hard Working
100%
Team work
100%