Job Description
The Product Manager reports to the Business Analysis and Digital Transformation Director and shall be responsible for driving the product roadmap & partnering with internal cross-functional teams to deliver new products.
S/he is also responsible for developing functional design and technical specifications documents; supporting participants with technical integration during onboarding; market rehearsal with participants; and successfully hand-over products to the operations team along with SOPs.
Duties and Responsibilities
- Experience with product lifecycle from requirements to feature or product delivery, product support, cross-team dependency management and team development;
- Product or related experience, preferably with applications/sales engagement experience;
- Experience in the areas of instant payment switches, payment gateways & wallet platforms, preferably in an interoperable environment;
- Gather and document business requirements through stakeholder interviews, workshops, and surveys;
- Analyze data to identify trends, insights, and opportunities for improvement;
- Develop use cases, user stories, and process flows to define project scope;
- Collaborate with cross-functional teams to ensure alignment on business goals;
- A track record of understanding customer needs and delivering technology solutions to address those needs;
- Track record of taking ownership, getting results and Sound business judgment;
- Ability to influence negotiates, formulate data-driven decisions, conceptualize, run and prioritize multiple projects;
- Define and prioritize the product roadmap based on market research and customer feedback;
- Work closely with engineering and design teams to guide product development;
- Monitor product performance and gather user feedback to inform future enhancements;
- Develop and maintain product documentation, including specifications, user guides, and training materials;
- Strong analytical skills with excellent problem-solving skill amid ambiguity;
- Excellent interpersonal, strong communication and analytical skills;
- Must have good command of both spoken and written English; and
- Experience with Agile methodologies and project management tools Familiarity with UX/UI principles and best practices.
Requirments
- BA/BSC/MA/MSC degree in Computer Science, Computer Engineering, Software Engineering, Software Development or related fields of study.
- 9/7 years of relevant work experience.
How To Apply
- Qualified candidates are invited to submit their application with non-returnable CV, educational qualifications and work experience to hr@ethswitch.com, stating the title of the position clearly on the subject line. Qualified female applicants are highly encouraged.
- Please be aware that it is mandatory to attach your credentials (educational qualifications and work experience) along with your CV. Submitting only your CV is not sufficient.
- Please be advised that all applicants’ Educational Credentials will be verified with the respective higher institutions.